Tech support is available!  Because this is a small business, we can not offer support 24 hours a day, 7 days a week.  But we do guarantee that your inquiries will be answered within 24 hours.  More often than not, questions will be answered within just an hour or two.  We are fast!  But life does happen  (I’m a homeschooling mom of 3) and we can’t man the computer around the clock.  Please know that your questions and issues are very important to us and we will answer you just as soon as possible!